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  • 01How do I open an account with City Bank?

    You can open an account online by clicking “Open Account” at the top of our homepage or by visiting any of our branches with a valid ID and proof of address.

  • 02What types of accounts do you offer?

    Our online banking platform uses advanced encryption, two-factor authentication, and fraud monitoring to keep your data and transactions secure..

  • 03How secure is online banking with City Bank?

    Our online banking platform uses advanced encryption, two-factor authentication, and fraud monitoring to keep your data and transactions secure.

  • 04How can I get a debit or credit card?

    Once your account is active, you can request a card online, through our mobile app, or by visiting a branch. Cards are delivered within 3–5 business days.

  • 05Do you offer fixed deposit options?

    Yes, we offer flexible fixed deposit plans with competitive interest rates. You can choose your preferred tenure and track your earnings easily.